Earth to Art Design Store Policy
Welcome to Earth to Art Design
At Earth to Art Design, we specialize in unique, 3D printed clay and porcelain artifacts, each with its own distinctive charm and character. Our mission is to bring a piece of the earth into your artful spaces, understanding that the beauty of our products lies in their uniqueness and the natural variances that come from our bespoke creation process.
Order Processing
Each art piece is carefully crafted upon order, allowing for personalized touches that make our products truly your own. Please allow 2-3 weeks for the processing of your order. We will keep you updated on your order's status and notify you once it's on its way.
Shipping
We ship across Canada, offering standard and expedited shipping options. Shipping times may vary, but typically, you can expect your order within 3-5 business days after dispatch for standard shipping. Shipping fees are calculated at checkout based on your order size and shipping address.
Returns and Exchanges
We take pride in the quality and craftsmanship of our products. However, we understand that issues may arise. If your art piece is damaged upon arrival or if we have sent you the wrong item, please contact us at info@earthtoartdesign.com within 7 days of receiving your order to initiate a return or exchange.
Given the unique nature of our products, please note that slight variances in shape, size, or color are inherent to our creation process and not considered defects.
Payment Methods
For your convenience, we accept a variety of payment methods, including major credit cards and PayPal. All transactions are secured, ensuring your personal and payment information is protected.
Product Variance Disclaimer
Our art artifacts are 3D printed with clay and porcelain, making each piece one-of-a-kind. Variances in appearance are not flaws but rather marks of our artisanal process. We hope you appreciate the uniqueness of your vase as much as we loved creating it.
Contact Us
For any inquiries, please don't hesitate to reach out via email at info@earthtoartdesign.com. Your satisfaction is our top priority, and we are here to assist with any questions, concerns or a new project you may have in mind.
